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Post-COVID Protocol

Post-COVID Protocol

Enhanced Cleaning Measures

  • Facilities are cleaned with disinfectant
  • The establishment is disinfected with electrostatic spray
  • Surfaces where there is more contact are cleaned with disinfectant
  • Sheets and towels are washed at a temperature of at least 60 ° C
  • A protective seal is placed on the rooms after cleaning
  • Complies with the regional cleaning and disinfection measures of the National Guideline for the reopening of tourism (Mexico)
  • The cleaning and disinfection measures of the following organism or protocol are complied with: Ecolab (third-party specialist, global)

Social distancing

  • Check-in and check-out without contact
  • Cashless transactions available for all charges at the establishment
  • Staff serve behind panels in main contact areas
  • The rooms are kept empty for 24 hours between one stay and the other
  • Social distancing measures are applied

Security measures

  • Staff wear protective gear
  • Staff temperature is checked
  • Temperature checks are available for guests
  • Face masks and gloves are available
  • It is required to wear a face mask in the establishment
  • Hand sanitizer offered
  • Measures are applied to reinforce food service safety
  • Separately wrapped food options are available for breakfast, lunch and dinner, and in room service
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